Bulgarian Association of Software Companies

Hewlett-Packard is an industry leader and a premier worldwide IT company, providing cutting edge products, services and support to its clients. For its constantly expanding operations in the EMEA region, HP is looking to hire a:

Intel Server Support Specialist

Ref: 105589

Bulgaria,

Sofia Job Description:

In our Global Customer Support Center located in Sofia, HP is establishing a new support team for various German speaking customers located in different countries. For building this new support team we are looking for talented, highly motivated team players with a passion for customer service.

The primary function of the support specialists is to provide customer technical and non-technical expertise in their particular areas of focus, so that we can develop a genuinely customised solution for every customer.

We offer a 6 weeks technical training provided by our Inhouse Mentors.

Remote Support Engineer for Microsoft

Ref: 202888

Bulgaria, Sofia

HP is establishing a Solution Center Support Team, located in Sofia, which will be supporting server products across Germany, Austria and Switzerland.

The primary function of support consultants is to provide in-depth technical and technological expertise in their particular areas of focus, so that we can develop a genuinely customised solution for every customer. Initially support consultants provide services to a limited number of small accounts to which they're personally assigned, but support becomes more and more specific as you move through the experience levels, right up to the highly complex design, scoping and implementation leadership of international and strategic accounts, working at highest level with customers and managing large projects.

Your Role:
Provide in-depth technical and technological expertise in particular areas of focus by developing a genuinely customised solution for every customer.

If you look for:

• Unique international experience with a multinational company
• Extensive training opportunities
• Everyday communication in German and English
• Enthusiastic and supportive team

And you are:

• Fluent in German language
• Good in English language
• With a basic Technical / IT background (for the technical profiles)
• Excellent in Windows
• Fast learning person with analytical and problem-solving skills

Storage Support with German

Ref: 219384

Bulgaria, Sofia
HP is establishing a Solution Center Support Team, located in Sofia, which will be supporting storage products of all kinds across Germany, Austria and Switzerland. Support becomes more specific through the experience levels, right up to the highly complex design, scoping and implementation leadership of international and strategic accounts, working at the highest level with customers and managing large projects. This includes remote technical assistance, recommendation and advice, fault isolation and requests for product enhancement. Team focus is on hardware support in HP-UX, Windows, Linux .. Environments close together Dataprotector Support and all other support teams. Other services entail delivering support to customers via E-services, creating and distributing knowledge using specific tools.

Your Role: Provide in-depth technical and technological expertise in particular areas of focus by developing a genuinely customised solution for every customer.